Vision and Mission
Vision:
The PCTrans vision is for transit agencies with even the smallest budgets to be able to afford high quality software that meets their individual needs.
The vision for our products and service is “no negative surprises”, only positive ones. Positive surprises for our clients have included:
- Agencies making an operational change find that our software already supports it
- New Dispatchers learn to use the software more quickly than expected
- User suggestions to improve the product are implemented
Mission:
Our mission is to enable small and medium-sized transit agencies to move more people using fewer vehicle hours, by providing cost-effective scheduling, dispatch, and reporting transit software, along with top-notch customer service. We do this by:
- Building products with comprehensive features to make your job easy
- Building products that are easy to learn and easy to use
- Being available when you need us, including nights and weekends, and solving your problems as quickly as possible
- Pricing our products fairly and affordably
- Continually improving our products based on your needs, suggestions, and input
Our company values acting in an honest, dependable and responsible manner so you can trust us and feel confident knowing you can rely on us.