Ride Reminders

Better Service, Fewer No Shows

All transit agencies face issues with no shows or riders who are not ready when the bus arrives. Over the course of the day, these riders may significantly impact a vehicle’s schedule which reduces the quality of service to all riders.

PCTrans offers an automated calling system, Ride Reminders, designed to reduce no shows and passenger delays by placing automated phone calls that remind customers of their trips. The PCTrans software uses your rider and schedule database to call your scheduled clients automatically.

Passengers who are reminded of their trip will be less likely to be a no show.  If you have a large service area or a small number of buses, reducing no shows will help you better serve your other riders.

To learn more about Ride Reminders from PCTrans, contact us today.